How much staff time does hotel luggage handling take?

Between three and five minutes per bag is typical once you count greeting the guest, tagging the bag, carrying it to the luggage room, finding it again and handing it back. At 40 bags a day that is roughly two to three staff hours daily.

How much can a hotel make from luggage storage?

It depends on footfall, location and how many bags you already hold. Paid storage in London commonly sits in the £5–£10 per bag per day range at attractions and shopping centres, which is the demand your guests are already used to. The calculator on this page gives an indicative figure from your own numbers, and we confirm a real estimate for your property before any install.

Does the calculator include the cost of the lockers?

There is nothing to include. Lobby Locker funds the hardware, installation, connectivity, monitoring and guest support, so the hotel has no capital cost to offset.

Calculator

What does your luggage room actually cost?

Handling guest bags looks free because nobody invoices for it. Put your own numbers in below and you will see the staff hours it consumes, the payroll cost behind them, and what the same activity could earn instead.

RoomsUsed for context only

Bags stored per dayAverage across the week

Staff handling time per bagMinutes, drop-off and collection combined

Staff cost per hourFully loaded hourly cost

Guest price per bag per dayLondon paid storage commonly sits between £5 and £10

Hotel revenue sharePercentage of guest payments to the hotel — agreed per property

Staff hours per week: 18.7
Estimated annual labour cost: £15,531
Indicative annual revenue share: £26,280

Combined swing for your property: £41,811 a year — the labour you stop spending plus the revenue share you start earning. These are indicative figures from the numbers you entered, not a quote. Guest pricing is set per property, and we confirm a real estimate before any install.

How the numbers are worked out

Staff hours per week is bags per day × handling minutes × 7, divided by 60. Annual labour cost is those hours × 52 × your hourly staff cost. The revenue figure is bags per day × guest price × 365, multiplied by your share.

The assumptions that move the result most are handling time and bags per day — both worth checking against a normal week rather than a quiet one.

What to do with the result

If the combined swing is meaningful, the next step costs nothing: a free pilot in your own property, measured on your own guests. Background reading: hotel luggage management and what a luggage room earns.

Questions about the numbers

How much staff time does hotel luggage handling take?: Between three and five minutes per bag is typical once you count greeting the guest, tagging the bag, carrying it to the luggage room, finding it again and handing it back. At 40 bags a day that is roughly two to three staff hours daily.
How much can a hotel make from luggage storage?: It depends on footfall, location and how many bags you already hold. Paid storage in London commonly sits in the £5–£10 per bag per day range at attractions and shopping centres, which is the demand your guests are already used to. The calculator on this page gives an indicative figure from your own numbers, and we confirm a real estimate for your property before any install.
Does the calculator include the cost of the lockers?: There is nothing to include. Lobby Locker funds the hardware, installation, connectivity, monitoring and guest support, so the hotel has no capital cost to offset.

See what your luggage room could earn.

Send us your property details and we'll come back with an earnings estimate and a proposed install date.

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